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e-mail information...

Below you will find frequently asked questions relating to e-mail accounts. We try to keep things as straight forward and simple as possible, but should you have any questions or problems please do not hesitate to contact us.

Frequently Asked Questions

	What is e-mail?
	Does e-mail cost extra?
	Do I get e-mail when I buy a domain name?
	What is the difference between POP3 and forwarding?
	Do I have to configure my local computer?
	What is Webmail?
	Does Webmail cost extra?
	How do I set up my e-mail addresses?
	How many e-mail addresses do I get with a domain name?

What is e-mail?

E-mail is an abbreviation of electronic mail. Whenever you send messages to people using a computer and they read it later, you've sent a piece of e-mail. You can send e-mail to a single recipient or to a whole slew of them. Some of the most common programs for sending and receiving e-mail are Microsoft Outlook and Microsoft Outlook Express.

Does e-mail cost extra?

With every domain name ordered you get up to 20 400mb POP3/IMAP 4 e-mail addresses and unlimited e-mail forwarders as standard, at no extra cost. These e-mail addresses take the form of whatever@yourdomain.com.

Do I get e-mail when I buy a domain name?

What is the difference between POP3 and forwarding?

The terms POP3 and forwarding refer to two different types of e-mail that are provided with your domain name.

POP3 - Is a mailbox that is set up on your domain. You must configure your local mail client eg. Microsoft Outlook or Outlook Express to retrieve the mail from the mailbox (don't worry it's a very simple procedure). All massages sent will be held in the mailbox until such time as you connect to the Internet and retrieve the messages using your mail client.

Forwarder - A forwarder simply forwards any messages sent to your e-mail address to an existing e-mail address. eg. A message sent to you@yourdomain.com could be forwarded to you@hotmail.com, and when you access your Hotmail account to check your messages you would also receive the ones to you@yourdomain.com.

In short a POP3 account is better if you are using the same computer all of the time to pick up your mail. Forwarders are better if you access your mail from different or shared computers.

Do I have to configure my local computer?

If you require POP3 mail accounts your local mail client (usually Microsoft Outlook and Microsoft Outlook Express) has to be configured to retrieve your messages from the mailbox. This is a simple procedure taking only a couple of minutes.

What is Webmail?

Webmail is 'roaming access' to your e-mail. This is a means of accessing your e-mail by logging onto a Webpage using a username and password (similar to Hotmail or Yahoo Mail). This enables you to send and receive mail from any computer at any time, and also includes Enhanced Calendar - This handy feature allows you to manage appointments (tasks) on a quarterly, annual, or daily basis. Especially useful for people who need to access their mail while on the move.

Does Webmail cost extra?

No - Webmail comes as a standard feature with all domain names.

How do I set up my e-mail addresses?

Once your domain name has been secured and becomes active across the Internet, you will be able to access your Domain Control Panel (details of which are e-mailed to you upon completion of order).

From The Domain Control Panel you are able to set-up e-mail accounts, as well as manage all aspects of your e-mail (plus other features such as Web domain forwarding).

How many e-mail addresses do I get with a domain name?

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