Below you will find
frequently asked questions relating to e-mail accounts.
We try to keep things as straight forward and simple
as possible, but should you have any questions or problems
please do not hesitate to contact
us.
E-mail
is an abbreviation of electronic mail. Whenever you send messages
to people using a computer and they read it later, you've sent
a piece of e-mail. You can send e-mail to a single recipient or
to a whole slew of them. Some of the most common programs for
sending and receiving e-mail are Microsoft Outlook and Microsoft
Outlook Express.
Does e-mail cost extra?
With every domain name ordered you get
up to 20 e-mail addresses as standard, at no extra cost.
These e-mail addresses can be either POP3 accounts or forwarders,
and take the form of whatever@yourdomain.com.
Do I get e-mail when I buy a domain name?
With every domain name ordered you
get up to 20 e-mail addresses as standard, at no extra
cost.
These e-mail addresses can be either POP3 accounts or forwarders,
and take the form of whatever@yourdomain.com. With each domain
name you also receive Webmail access as standard.
What is the difference between POP3 and
forwarding?
The terms POP3 and forwarding refer to two different
types of e-mail that are provided with your domain name.
POP3
- Is a mailbox that is set up on your domain. You must configure
your local mail client eg. Microsoft Outlook or Outlook Express
to retrieve the mail from the mailbox (don't worry it's a very
simple procedure). All massages sent will be held in the mailbox
until such time as you connect to the Internet and retrieve
the messages using your mail client.
Forwarder
- A forwarder simply forwards any messages sent to your e-mail
address to an existing e-mail address. eg. A message sent to
you@yourdomain.com could be forwarded to you@hotmail.com, and
when you access your Hotmail account to check your messages
you would also receive the ones to you@yourdomain.com.
In
short a POP3 account is better if you are using the same computer
all of the time to pick up your mail. Forwarders are better
if you access your mail from different or shared computers.
Do I have to configure my local computer?
If you require POP3 mail accounts your local mail client (usually
Microsoft Outlook and Microsoft Outlook Express) has to
be configured to retrieve your messages from the mailbox.
This is a simple procedure taking only a couple of minutes.
What is Webmail?
Webmail is 'roaming access' to your
e-mail. This is a means of accessing your e-mail by logging
onto a Webpage using a username and password. This enables
you to send and receive mail from any computer
at any time. Especially useful for people who need to access
their mail while on the move.
Does Webmail cost extra?
No - Webmail comes as a standard feature
with all domain names.
How do I set up my e-mail addresses?
Once your domain name has been secured it can take around 24
hours for it to become live across the Internet. At this
time you will be contacted by e-mail explaining your options
regarding setup of mail. Once you let us know your e-mail
requirements we will set up the addresses and provide information
on configuring your local mail client for POP3 accounts
if required.
How many e-mail addresses do I get with
a domain name?
With every domain name ordered you get
up to 20 e-mail addresses at no extra cost. These
e-mail addresses can be either POP3 accounts or forwarders,
and take the form of whatever@yourdomain.com. Extra e-mail
addresses are available when you add a 'Personal Control
Panel Plus' to your domain name, further details can be found here.
