|
 Dedicated
Hosting Info |
Network Equipment
Data Centre
All Web Appliances are housed in a Data Centre facility worth over
£10 Million pounds and provides the most secure environment for
your Website. Features such as Advanced Fire Suppression Systems,
Denco Environmental Climate Control, APC UPS equipment and advanced
monitoring ensure that your server is online 24 hours a day, 365
days a year.
Backbone
All appliance servers are connected to the Internet via multiple
connections to the Internet from high quality backbone providers.
We currently have 120mb of bandwidth and an additional 155mb available
"on tap" to cope with future demand.
IP Management
If required we can provide advanced IP management solutions:
Common Examples:- IP load balancing at router level (for example,
if you have two servers we can automatically split requests between
them), fail-over support (if your primary server fails we can route
requests to a backup server) etc. If you require more information
please contact sales@fast-name.co.uk
Port filtering and security: We can assist you with your server's
security strategy. For example, we can automatically block certain
ports on your server at the router level or we can block certain
IP addresses from accessing your server. If you require more information
please contact sales@fast-name.co.uk
Service Level Agreement
All dedicated Web appliances come complete with a service level
guarantee outlining our commitment to you and the level of service
that is offered with your server. Our guarantee covers the following
aspects of your service:
30 Minute hardware reboot
If your server stops responding and you would like us to reboot
it for you we promise to do this within 30 minutes, 24 hours a day
365 days a year.
30 Minute technician
If your server suffers a hardware fault we promise to have a technician
working on it within 30 minutes after you report it to us and to
keep you regularly updated as to the progress of your fault. This
applies 24 hours a day 365 days a year.
60 Minute upgrade
If you need any aspect of the hardware on your server upgrading
we promise to complete this upgrade within 60 minutes of your request
subject to: Part availability with up to £250,000 worth of parts
available in stock and can normally order parts for same day delivery
with cleared payment for the cost of your upgrade. The only exception
is upgrades involving hardware RAID systems, which are normally
completed within 1 business day.
99% Internet Connectivity
A direct relationship with BT who supply diversely routed fibre
to our data centre exists. Unlike many of our competitors, there
has been an additional investment of buying bandwidth direct from
BT as they are able to provide us with un-paralleled service and
connection guarantees. Should our Internet connectivity fail for
more than 1% of the time in any calendar month, we will refund the
one days service for every hour that Internet connectivity has been
unavailable over and above 1% of time for that month up to a maximum
of your monthly service fee.
Price Freeze with no minimum commitment
We will never raise the price of your server, even if the price
increases for new customers
Bandwidth contention.
We guarantee to maintain a 1:1 contention ratio on bandwidth. Due
to our direct relationship with BT, we have the capacity to increase
available Internet Bandwidth instantly, on demand.
Technical Specifications
Web Hosting - The appliance comes pre-configured with IIS 5,
Matrix FTP and Matrix Mail. The appliance supports unlimited users
on unlimited domains for unsurpassable flexibility.
Virtual Domains - Full web-based administration of Web, mail,
FTP and user security settings. Ideal for dedicated and shared/reseller
hosting deployments.
Easy appliance setup and management - All critical services
are pre-configured. All configurations can be done via a Web browser.
Standard Microsoft IE and Netscape browser support.
Extensible Software - A Web-based upgrade mechanism has been
implemented to allow periodic and automatic updates of software.
Robust Hardware - The hardware and chassis are designed to
last. Fast, genuine Intel ® Processors, integrated Intel ® Pro/100+
Server Ethernet Controllers and high-output disk channels contribute
to provide efficient high performance Web hosting. Solid industrial
strength chassis and housing stand up to the most demanding environment
conditions. Hardware is extensible and you can add memory or a second
disk drive for additional storage or for data mirroring.
Site Creation - End users can use any tools for Web content
generation, and any FTP client to transfer content. Microsoft FrontPage
2000 extensions are supported.
Full Scripting Support - CGI and ASP support allowing Web
developers full flexibility of development tools for interactive/dynamic
content.
Database Support - Web configuration of user-based ODBC datasources,
on a per-domain basis. Password protected URL's - Web configuration
of password protected folders within any domain; database or textfile
backended.
Hardware - Intel ® Pentium ® III processor, 800 MHz, with 256
KB of L2 cache (Professional)
Intel ® Celeron T processor, 633 MHz, with 128 KB of L2 cache (Standard)
2 DIMM sockets with user upgrade up to 512mb SDRAM
Integrated Intel ® Pro/100+ Server Networks Adapter
LCD panel display and keypad for quick setup
|
|
