Frequently Asked Questions

How do I order a domain name?

Fast-name offer three different methods of ordering a domain name. The quickest and easiest way is to place your order Online using our secure Online order form, but orders can also be placed by telephone and mail. Full details of ordering options can be found here.

What methods of payment do you accept?

Fast-name accepts payment by credit/debit card, cheque or postal order. We accept the following types of payment card:

• Mastercard
• Visa
• Switch
• Solo

Cheque's and postal order's should be crossed and made payable to E-merce Services Limited.

What credit cards do you accept?

Fast-name accept the following types of payment card:

• Mastercard
• Visa
• Switch
• Solo

Is Online ordering safe?

Yes, all details entered into order forms are transmitted over a secure connection offering 100% security. This can be verified for your own peace of mind by noting the secured padlock symbol in the status bar of the browser if you are using Internet Explorer. Netscape Navigator users will see the secure symbol (locked padlock) in both the title and status bars of the browser.

The order process user 128 bit encrypted SSL server technology that is rigorously tested by the card issues before being cleared for use.

Can I pay by cheque?

Yes you can. Cheque's and postal order's should be crossed and made payable to E-merce Services Limited. However we are not able to secure your domain name until we are in receipt of the cheque, and due to the slow nature of the mail service we can not guarantee that your required domain name will still be free at this time.

Can I order by Telephone?

Yes - If you require assistance or advice on choosing a suitable domain name just phone, someone will be only to happy to help, and if you have the required payment card the name can be secured there and then.

What happens next?

After your order is placed and your chosen name secured, you will receive an e-mail confirming the domain, cost and registration period. It usually takes around 24 hours for the domain to become live on the Internet, at this time you will be contacted further for details of your e-mail requirements.